Shipping Policy

We offer free shipping on all orders over $250 within the Melbourne metropolitan area. For orders below this amount, a flat shipping rate of $10 will apply. For international orders, shipping rates may vary depending on your location. We aim to dispatch all orders within 24-48 hours during business days.

Delivery times may vary depending on your location. Generally, orders within the Melbourne metropolitan area are delivered within 1-4 business days. International orders can take up to 2-4 weeks to arrive depending on your location and customs clearance times.

Please note that we cannot deliver to PO boxes, and a signature from someone over the legal drinking age is required upon delivery. If you require expedited shipping, we offer this service for an additional fee. Please contact us for more information.

We offer the option to purchase shipping insurance to protect your order during shipping. The cost of shipping insurance will depend on the value of your order. If your order is lost or damaged during shipping and you have purchased shipping insurance, we will replace your order or provide a refund.

We are not responsible for any customs fees, taxes, or duties that may be charged by your country. It is your responsibility to check with your local customs office for any fees or taxes that may apply to your order.

We are not responsible for any delays or issues caused by third-party shipping providers. If your order is lost or damaged during shipping and you have not purchased shipping insurance, we will do our best to resolve the issue, but we cannot guarantee a replacement or refund.

If you have any questions or concerns about our shipping policy or international shipping, please don't hesitate to contact us. Our team is here to help you in any way we can.