International Sale of Liquor and Cigars Policy
CG Liquor Online provides an exceptional and reliable experience to our esteemed customers worldwide. This policy outlines the terms and conditions for international sales of liquor and cigars through our online platform. By placing an order for international delivery, you agree to comply with the following policy:
- Legal Requirements:
1.1 Age Restriction: You must be of legal drinking and smoking age in the country of delivery to place an order for liquor and cigars. By completing the purchase, you confirm that you meet the legal age requirements.
1.2 Compliance with Local Laws: It is your responsibility to ensure that the importation of liquor and cigars is allowed and complies with all applicable laws, regulations, and restrictions of your country of residence.
- Product Selection:
2.1 Availability: Not all liquor and cigar products available on our website may be eligible for international shipping due to legal restrictions or logistical limitations.
2.2 Product Information: We strive to provide accurate and up-to-date product information, including alcohol content, tobacco strength, and packaging details. However, please note that variations may occur between different regions or countries.
- Ordering Process:
3.1 Eligible Countries: We currently offer international shipping to select countries. Please refer to our website or contact our customer support for a list of eligible countries.
3.2 Order Limits: There may be limitations on the quantity of liquor and cigars that can be ordered for international delivery, based on local regulations or carrier restrictions.
3.3 Payment: All orders must be paid in full at the time of purchase using the available payment methods specified on our website.
- Shipping and Delivery:
4.1 Shipping Options: We will determine the available shipping options for international orders based on the destination country, legal requirements, and carrier services. Shipping costs and estimated delivery times will be provided during the checkout process.
4.2 Customs Clearance: You acknowledge that your order may be subject to customs clearance procedures, import duties, taxes, or other fees imposed by the destination country. It is your responsibility to comply with any customs regulations and bear any additional costs associated with customs clearance.
4.3 Title and Risk of Loss: Title and risk of loss pass to you upon our delivery of the products to the carrier for shipment. We are not responsible for any loss or damage that occurs after the products have been shipped.
- Returns and Refunds:
5.1 Damaged or Defective Products: If you receive damaged or defective liquor or cigar products, please contact our customer support within [insert number of days] of delivery. We may request supporting documentation, such as photographs, to facilitate the resolution process.
5.2 Non-Delivery: If your order is not delivered within the estimated time frame, please contact our customer support for assistance. We will investigate the matter and, if necessary, initiate a claim with the carrier. Refunds or replacements will be determined on a case-by-case basis.
- Customer Responsibilities:
6.1 Accuracy of Information: You must ensure that all information provided during the ordering process, including your shipping address and contact details, is accurate and complete. CG Liquor Online will not be responsible for any delays or issues resulting from incorrect information.
6.2 Indemnification: You agree to indemnify and hold CG Liquor Online harmless from any claims, losses, damages, liabilities, costs, or expenses arising out of or related to your violation of this policy or any applicable laws.
- Payment Method:
7.1 International Payment: For international orders, all payments are processed through PayPal. PayPal allows secure transactions and offers various payment options, including major credit cards and bank transfers. Please note that additional fees or currency conversion charges may apply, which are determined by PayPal and not CG Liquor Online.
7.2 PayPal Account: To complete the payment, you must have a valid PayPal account. If you do not have a PayPal account, you can create one during the checkout process on our website.
7.3 Payment Security: CG Liquor Online does not store or have access to your payment information. All payment transactions are securely processed by PayPal, and their terms and conditions apply to the payment process.
- Identity Verification:
8.1 Copy of ID: For all international orders, CG Liquor Online requires customers to provide a copy of their valid identification (ID). This is to verify the age and identity of the customer in compliance with legal requirements and to ensure the responsible sale of liquor and cigars.
8.2 Submission Process: You are required to submit a clear and legible photo of your ID through the relevant form on our website. Accepted forms of identification include a passport, driver's license, or any government-issued ID that clearly shows your date of birth.
8.3 Confidentiality and Security: CG Liquor Online is committed to protecting your privacy and maintaining the security of your personal information. Your ID copy will be treated with strict confidentiality and will only be used for verification purposes. We will not disclose or share your ID information with any third parties, except as required by law or with your explicit consent.
- Condition of Sale:
9.1 Agreement: By committing the transaction and submitting your ID for verification, you acknowledge and agree to the following conditions of sale for international orders:
9.2 Legal Compliance: You confirm that you are of legal drinking and smoking age in the country of delivery and that the importation of liquor and cigars is allowed and complies with all applicable laws, regulations, and restrictions of your country of residence.
9.3 Responsibility: You take full responsibility for any consequences or legal implications that may arise from the purchase, importation, or consumption of the liquor and cigar products.
9.4 Indemnification: You agree to indemnify and hold CG Liquor Online harmless from any claims, losses, damages, liabilities, costs, or expenses arising out of or related to your violation of this policy, any applicable laws, or the terms and conditions of the sale.
If you have any questions or concerns regarding the payment process, the submission of your ID, or the conditions of sale, please contact our customer support for assistance.
- Modifications to the Policy:
CG Liquor Online reserves the right to modify or update this policy at any time without prior notice. The updated policy will be effective upon posting on our website.
Final Authority:
11.1 CG Liquor Online retains the final authority to determine and enforce all the conditions mentioned above. In case of any disputes, CG Liquor Online's decision shall be considered binding and conclusive.
11.2 CG Liquor Online reserves the right to refuse or cancel an international order at its discretion, including but not limited to situations where legal requirements cannot be met, fraudulent activity is suspected, or for any other reason deemed necessary to ensure compliance with applicable laws and regulations.
If you have any questions or concerns regarding the conditions outlined in this policy, please contact our customer support for assistance.
By placing an order for international delivery from CG Liquor Online, you acknowledge and agree to comply with this policy, including the terms and conditions outlined herein.
