To ensure compliance with Australian law and prevent underage drinking, we require all customers to be at least 18 years old to purchase alcohol from CG Liquor Online. Please note that orders will only be delivered to an adult of legal drinking age, and we take this responsibility very seriously. We reserve the right to refuse fulfillment of any order that does not meet these requirements.

We offer multiple convenient payment options for our customers. You can pay for your order using all major credit cards, such as Visa, Mastercard, American Express, and Discover. In addition, we accept PayPal and various other pay-as-you-go services available on our website.

We are pleased to offer free shipping on all orders over $250 within the Melbourne metropolitan area. Most orders are dispatched within 24 hours during business hours and are typically delivered within 5 days.

For regional or interstate orders, we strive to dispatch your order within 24-48 hours. Delivery times may vary and can take up to 7-10 days depending on your location.

If you require urgent delivery, please don't hesitate to contact us. We will do our best to arrange expedited shipping for you at an additional cost.

Please refer to our return policy page for more information on our return and refund procedures.

You can contact customer service by phone, email, live chat, or text message. Visit our "Contact Us" page for more information.

Please note that we do not offer a pickup option for online orders. All orders will be shipped directly to the address provided at checkout. We apologize for any inconvenience this may cause, but we are committed to ensuring that your order is delivered to you in a timely and convenient manner. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our team is here to help you in any way we can.

A "Gift Voucher" is given to customers and can be redeemed only on the CG Liquor Online website.

A "Gift Card", on the other hand, can be purchased and loaded with a specific value, typically used for purchases on the CG Liquor Online website.

Please see https://cgliquor.com.au/pages/gift-voucher-policy , This document specifically pertains to the terms and conditions of the Gift Voucher. Please contact our customer service team if you have any questions.

Get ready for a season of merriment! From December 24th to January 1st, indulge in the spirit of giving at CG. Make your holiday shopping extra special – spend $300 and then receive a complimentary bottle of our exquisite non-alcohol SORA!